EDTC 6125 -- Performance Technology: Principles and Strategies

This document is my descriptive guide and approach to teaching this course.

Prerequisite: EDTC 6020 (Principles of Instructional Design).
Next time offered: Spring 2005
Format: completely online
Credit Hours: 3

Description

This course introduces students to the field of Performance Improvement (PI). Students will obtain a broad understanding of this field, how it relates to Instructional design and technology, and how it is practiced in educational and business settings.

This course is part of a new interdisciplinary Certificate in PI and Master of Science in PI designed to prepare professionals in this rapidly expanding field. Faculty from programs in Instructional Technology and Industrial Technology are working together to enable students to reach their full potential in this dynamic field. To learn about the field of PI, read these three definitions of the field, from Google Answers, ISPI, and ASTD. Learn more about PI from these professional organizations:

Sample Course Topics:

  1. Performance technology and performance improvement
  2. Analyzing performance problems
  3. Designing job support
  4. Knowledge managment
  5. Strategies for managing change
  6. Electronic performance support systems and collaborative software
  7. Learning organizations and systemic thinking
  8. Current issues and future trends

Sample Course Objectives:

Upon completion of this course, a student will be able to:

  1. Describe the relationship between performance improvement and the instructional systems design process
  2. Identify the relationship between performance technology and instructional technology
  3. List major concepts, influential advocates and principles of performance technology
  4. Describe the role of change management and agency in developing performance improvement interventions
  5. Explain the responsibilities of a performance technologist
  6. Describe goals and design principles of job aids and support
  7. Describe goals and design principles of performance support systems
  8. Illustrate the action research cycle and describe how a performance technologist can apply this methodology in designing interventions
  9. Identify ways to conduct an environmental analysis and describe how a performance technologist/designer can utilize this analysis in developing performance interventions
  10. Synthesize various performance technology approaches and develop an intervention to solve a particular problem

Sample Class Assignments

  1. Class Activities and Participation: online activities, readings, discussion, chat, etc.
  2. Performance Case Study
  3. Performance Analysis Project
  4. Book Review
  5. Bibliography and Webliography
  6. Exam

Sample Materials and Texts

  1. Fundamentals of Performance Technology, Second Edition
    Author: Darlene M Van Tiem, CPT, James L. Moseley, CPT, and Joan Conway Dessinger, CPT
    Publisher: ISPI
    ISBN Number: 1-890289-17-5
  2. First Things Fast: A Handbook for Performance Analysis
    Author: Allison Rossett, CPT
    Publisher: Jossey-Bass/Pfieffer
    ISBN Number: 0-7879-4438-6
  3. Mager, R. F. & Pipe, P. (1997). Analyzing performance problems or you really oughta wanna: How to figure out why people aren’t doing what they should be, and what to do about it. (3rd ed.) Atlanta, GA: The Center for Effective Performance, Inc.
  4. Other readings as assigned.